Discounted Stabilisers

We are pleased to announce that we have now compared all products in our Stabiliser Range (TOWING / STABILISERS) with those of our competitors and discounted where necessary.

They can be found at http://www.east-coast-leisure.co.uk/modules/shop/products.asp?catid=15&rangeid=112&cat=Stabilisers

Products not flagged as ‘Online Specials’ are products that at the time of discount, we were unable to find cheaper online.

Regards

East Coast Leisure

http://www.east-coast-leisure.co.uk

Caravan Accessories & Motorhome Accessories Online

“Touring’s such a Pleasure when you Trust in East Coast Leisure”

PS – We are sorry but our Customer Loyalty Discount Card cannot be used against products discounted online. Only one discount can apply at any one time”

Discounted Hitchlocks

We are pleased to announce that we have now compared all products in our Hitchlock Range with those of our competitors and discounted where necessary.

Products not discounted (Online Specials) are products that we believe to be the cheapest available online. These products  can be found in either of the following ranges 

SECURITY / HITCHLOCKS http://www.east-coast-leisure.co.uk/modules/shop/products.asp?catid=21&rangeid=148

TOWING / HITCHLOCKS http://www.east-coast-leisure.co.uk/modules/shop/products.asp?catid=15&rangeid=114  

Products not flagged as ‘Online Specials’ are products that at the time of discount, we were unable to find cheaper online.

Regards

East Coast Leisure

http://www.east-coast-leisure.co.uk

Caravan Accessories & Motorhome Accessories Online

“Touring’s such a Pleasure when you Trust in East Coast Leisure”

PS – We are sorry but our Customer Loyalty Discount Card cannot be used against products discounted online. Only one discount can apply at any one time”

Subject: RE: Your order from East Coast Leisure has been processed

From: “david endersby”

To: <websales@east-coast-leisure.co.uk>

Sent: Friday, September 28, 2007 8:33 AM

Subject: RE: Your order from East Coast Leisure has been processed

successfully

Very impressed with how quickly you processed my order and dispatched the item – received with thanks.

Subject: RE: Avondale Accessories

From: Service Sutton

To: websales@east-coast-leisure.co.uk

Sent: Wednesday, September 26, 2007 9:17 AM

Subject: RE: Avondale Accessories

Hi Lynne,

Oh, what a star you are!

Will get info and be in touch.

Many thanks for your help.

Have a great day.

Sue Hayward

Service Secretary

Ernest Doe & Sons Ltd

83 Main Road

Sutton at Hone

DARTFORD

KENT 

DA4 9HQ

Subject: ECL001795-2492217 – thankyou

From: LellyDay@To: websales@east-coast-leisure.co.uk

Sent: Wednesday, September 26, 2007 5:55 PM

Subject: ECL001795-2492217 – thankyou

Hi

Just emailing to say thanks for your superb service. The order ECL001795-2492217 arrived safely today – so quick! 

Many thanks again

Lesley

Online Specials

We pleased to announce that we are currently comparing prices with our competitors in order to provide our customers with the best ‘online’ deals. Where we find products available cheaper elsewhere, we will apply a discount to our shop prices and this will display on our website as an ‘Online Special’.

Products not showing as ‘Specials’ are products we have found to be currently the cheapest available online. However, if you do find a website offering these items cheaper, please email me at jomo@johnnymo.co.uk and if possible, I will modify the discount applied to bring us into line.

Products that are currently discounted can be found in both our Security/Wheel Clamp & Towing/Wheel Clamp ranges.

PS – Products discounted online cannot be reduced further by using our Customer Loyalty Card.

Only one discount can apply.

East Coast Leisure

http://www.east-coast-leisure.co.uk

Testimonials

Just some of the very kind comments regarding our service.  

Unfortunately many were lost after a computer crash but we will now post them up, ‘as they arrive’ 

We would also like to extend a big thanks to City Link for making it all possible with their efficient, ‘Next Day Delivery’ 

Regards

All at www.east-coast-leisure.co.uk

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To: sales@east-coast-leisure.co.uk Sent: Thursday, March 30, 2006 5:14 PM

Subject: Re: Wendy Kennedy – Milenco Mirror 

Hi John,mirrors arrived safe and sound.Thanks for an excellent service – I will recommend  East Coast Leisure to friends and family, regards,

Wendy  

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To: sales@east-coast-leisure.co.uk Sent: Saturday, April 15, 2006 8:58 PM

Subject: RE: Order Now Despatched 

John thank you so much for dispatching the new order and for enclosing the money. I was surprised to see the price increase but do appreciate the re-imbursment. Thank you very much for the superb service I received from you. 

Kind regards

Athena 

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To: sales@east-coast-leisure.co.uk Sent: Tuesday, May 02, 2006 2:24 PM

Subject: Re: Order Now Despatched 

Thank you for prompt despatch 

M Weston  

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To: sales@east-coast-leisure.co.uk Sent: Sent: Monday, June 05, 2006 4:16 PM

Subject: Re: ECL000316 – CUSTOMER ORDER CONFIRMATION 

Thanks John. Will recommend your website to my friends. Excellent service.

Chris 

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To: sales@east-To: coast-leisure.co.uk Sent: Friday, June 23, 2006 7:19 AM

Subject: RE: Order Now Despatched 

Just received this morning.  Thank you for your very efficient ordering and dispatch system! 

Regards

Gail Clark 

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To: sales@east-coast-leisure.co.uk Sent: Friday, August 04, 2006 5:32 PM

Subject: Re: Order  

Ordered yesterday and received today – now that is what I call excellent service.  I am also pleased with the goods received.   

Regards 

MB Earlam (Mrs) 

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 To: sales@east-coast-leisure.co.uk Sent: Wednesday, August 09, 2006 11:00 AM

Subject: Re: Order Now Despatched 

Received the order today – thank you for the prompt service. 

Regards

Mrs Karin MiahAberdeen 

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To: sales@east-coast-leisure.co.uk Sent: Thursday, August 17, 2006 10:23 AM

Subject: Re: Order Now Despatched 

And yet again – I am totally impressed with your extremely efficient ordering and delivery system.  Ordered yesterday and received first thing this morning! 

Thanks a lot

Gail Clark 

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To: sales@east-coast-leisure.co.uk Sent: Friday, August 18, 2006 7:13 AM

Subject: RE: Order Now Despatched 

Not at all.  Your service has been outstanding! 

Cheers

Gail 

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To: sales@east-coast-leisure.co.uk Sent: Thursday, August 31, 2006 11:38 AM

Subject: RE: Order Now Despatched John
 
Chairs arrived this morning (wife delighted), thanks for your quick response. Will certainly consider using your services in the future
 
Regards
 
Martin  

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To: websales@east-coast-leisure.co.uk Sent: Friday, October 06, 2006 7:39 PM

Subject: RE: Order Now Despatched 

This was fantastic service. I ordered this item at approx 4 pm on Thur 5th Oct and received it the following morning!!!
Well done & thanks.

Regards

Jaki Lowis 

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To: websales@east-coast-leisure.co.uk Sent: Saturday, October 07, 2006 12:30 AM

Subject: Re: Refund – Order 000624 

Hi John, Housing with filter received today. Many thanks for your super-efficient service. 

Regards 

John Hurley 

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To: websales@east-coast-leisure.co.uk Sent: Monday, August 06, 2007 7:28 PM

Subject: RE: Adaptors

Hi John That’s great, I’ll do that. Great customer service.

Kind regards

Sean McElherron

Managing Director

The Canny Company Ltd

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To: sales@east-coast-leisure.co.uk Sent: Monday, August 06, 2007 9:02 PM

Subject: Re: ECL001515 

thanks mate plesure doing bisness

a j myall

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To: sales@east-coast-leisure.co.uk Sent: Wednesday, August 15, 2007 9:52 PM

Subject: Re: Order Now Despatched It arrived today (WED am) –

extremely impressive service. I’ll try to get you a mention in our magazine!

Regards

Brian Parker

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To: ‘websales@east-coast-leisure.co.uk’ Sent: Thursday, August 16, 2007 8:05 AM

Subject: RE:  

John. Thanks for coming back to me so quickly, I have re-ordered and this time was successful. Once again can’t fault your service and will be using you regularly from now on

Cheers

Gordon 

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To: websales@east-coast-leisure.co.uk Sent: Sunday, August 19, 2007 10:51 PM

Subject: Re: Order Now Despatched Excellent Service.Thank-you 

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East Coast Leisure – Customer Accounts

We are pleased to announce that customers wishing to return to our online store to place further orders can now set up a membership account.We would like to make clear that for your protection, we do not hold any debit / credit card details in our database, only our customer’s names, addresses and delivery details.All money transactions are dealt with on our behalf by our secure server provider, Protx. http://www.protx.com , who notify us once the transaction is successful.

http://www.east-coast-leisure.co.uk

“Touring’s such a Pleasure when you Trust in East Coast Leisure”

How to Winterise your Caravan for Storage

General 

Remove all clothes, bed linen and soft furnishings that could be affected by damp and clean caravan thoroughly inside and out. Remove all food from the fridge and cupboards and leave doors slightly ajar to prevent musty odours. Spray WD40 on any piano hinges. Securely close all windows and roof lights and use a maintenance spray to avoid sticking seals. Check fixed vents are not obstructed and consider using a dehumidifier to prevent damp occurring. Close all blinds and curtains for security. Fit the chimney cowl with a cowl cover to prevent ingress of rain, sleet or snow. 

Wheels & Chassis 

Jack up the caravan using bottle or screw jacks to just remove the wheels from the ground (do not use the corner steadies). Support the axle using stands so the wheels are just off the ground. If preferred, the wheels can be removed and the vehicle supported using a stand that bolts directly on to the wheel hubs such as Winterwheels. This can also be fitted with an immobilising plate to minimise theft. Lower the corner steadies to just touch the ground but not take any weight. For added security, consider locking the steadies. If the wheels are left on, correctly inflate the tyres, chock the wheels and cover the tyres to prevent degradation. Rotate periodically to lubricate the wheel bearings and consider fitting wheel clamps for security. Release the handbrake; check the hitch is fully extended to ensure there is no load on the braking system, grease the coupling and cover for protection. Consider a hitch lock to prevent theft If the site is in an area exposed to high winds, consider anchoring the chassis securely to the ground. 

Water Systems 

To prevent frozen water damage over the winter months, the whole system must be drained down following the manufacturer’s recommendations. Drain all water carriers completely and leave the plugs off to avoid unwanted smells 

Carver Cascade System 

Warm the heater to assist in draining 

Unscrew the drain plug located on the outside of the flue cowl and leave removed. 

If fitted, activate cold water drain plug which is normally found under the caravan near to the water inlet socket. 

Open all hot and cold water taps to allow water to drain to outside. Leave control on dual taps in central position and leave open. Should the vehicle require towing after draining, by leaving all taps and drain valves open, the vehicle movement will assist in removing all water from the system.

Remove tap spouts and shower heads by unscrewing and shake dry 

Remove submersible pump and water filters (if fitted) and shake dry. Should non return valves be fitted anywhere in the system, pipe work must be disconnected at those valves to ensure complete drainage. 

Truma Ultrastore System 

Isolate the water pump from the power supply. 

When water is cool, open the safety/drain valve and leave open. 

Open all hot and cold water taps to allow water to drain to outside. Leave control on dual taps in central position and leave open. Should the vehicle require towing after draining, by leaving all taps and drain valves open, the vehicle movement will assist in removing all water from the system. 

If a submersible pump or a water filter is fitted, ensure that they are fully drained. Should non return valves be fitted anywhere in the system, pipe work must be disconnected at the valves to ensure complete drainage. Should the caravan be stored for a long period, the caravan should be fully serviced before use. 

Cassette Toilets 

Add some lubricant to toilet slide and leave open to prevent it sticking. Empty and rinse out the toilet and drain the fresh water flush part of the toilet system. The top tank should be drained via the drain point which is normally inside the external door Electrical Disconnect the battery and put it in a garage or shed where it can be recharged every couple of months. Alternatively, invest in a smart charger which will monitor the state of the battery and top up as necessary. Spray WD40 on all of the electrical connections. Gas Remove all gas cylinders if practical and store in an adequately ventilated location. If left in situ, ensure that all cylinders are fully turned off and the gas compartment is locked. Butane gas starts to freeze at temperatures below 4 degrees Celsius whereas Propane does not. Awnings Ensure awnings are clean and dry before storage otherwise they will suffer from mildew or possibly rot. 

Caravan Protection 

For added protection there is the choice of applying a liquid protection or purchasing a tailor-made cover. With a liquid protection such as Fenwicks Overwintering Fluid, the van is washed thoroughly and the liquid applied and left to dry. This will then protect against algae, mould, fungus, airborne pollutants, acid rain and bird lime. It will not crack in frosty conditions, wash off with rain or snow, or melt in warm sunshine. Once the vehicle is brought out of storage the liquid is simply washed off with the appropriate cleaner. If the choice is a cover, it is imperative that it is constructed in a soft breathable fabric and is purposely made for the job. It is specifically designed to protect the paintwork and windows and its breathable properties will prevent damp occurring within the vehicle.  

Hopefully the tips and caravan accessories mentioned in this article will assist you in protecting your caravan over the winter months and you will return to find it in ‘tip top’ condition at the return of spring 

http://www.east-coast-leisure.co.uk 

“Touring’s such a Pleasure when you Trust in East Coast Leisure”

Security Systems for Caravans and Motorhomes

Worried about losing your pride and joy? 

By following the advice below you can help not only deter theft, but should the worst happen and the vehicle is stolen, greatly assist in its recovery 

Caravan & Motorhome Security Marking – Security marking not only assists the Police to identify and return stolen caravans but can also be a deterrent to thieves. 

Identification Numbers -Since 1992 all National Caravan Council (NCC) recognised manufactures have had the 17-digit vehicle identification number (VIN) stamped on to the vehicle chassis and etched into the windows.

Pre 92 vehicle owners should consider marking their caravan in the same manner as the prospect of having to replace all the glass to avoid identification is a powerful deterrent. It is also worth using a permanent marker pen to mark your chassis number or postcode inside all cupboards and lockers. The caravan roof could also be marked with your postcode in order to identify your vehicle from the air.

 Mark items of value within with the vehicle with your postcode or some other unique identifying number. Keep a note of any serial numbers and have them linked to a recognised database. You could also take photographs of your caravan and its interior fittings for identification purposes. For further information about marking schemes contact your local crime prevention officer. 

Electronic Tagging – With electronic tagging, tiny tags are concealed in random locations within the interior and exterior of the caravan and the unique ID number is registered with the tag manufacturer. This information is made available to the police who by using a electronic scanner, can match the tag number against a database and identify the legal owner. As these tags are so small, it unlikely that a thief would be able to find and remove them all, so the vehicle is always identifiable. All caravans manufactured since August 1998 in the UK have these tags fitted as standard 

Trackers – Although locks and alarms can be a good deterrent, these can often be overcome by a determined professional thief. A GPS tracking system which transmits and pin-points the exact location of the vehicle can aid the Police and lead to the fast recovery of a stolen caravan. Although they are quite expensive, they can also be very effective deterrents as the thief has to locate and disable the device before making off with the vehicle. By taking the above precautions you will not only help minimise theft in the first place, but should your vehicle be stolen, you will greatly assist the police making a full recovery and in apprehending the thief. You will also make identification easier when recovered which will assist them in a achieving successful prosecution. 

http://www.east-coast-leisure.co.uk

“Touring’s such a Pleasure when you Trust in East Coast Leisure”